PRIVACY POLICY

Pollystores.com is committed to safeguarding your privacy online. We recognize your need for reasonable control of personally identifiable information that you share with Pollystores.com. When you order tshirts, boxers and other merchandise from pollystores.com, we need to know your name, e-mail address, mailing address, credit/ debit card information (optional). This allows us to process and fulfil your order. This will use only for the services such as delivering the tshirts, boxers and other merchandise you have sought and would not be under any circumstances passed on for any other commercial purpose. Pollystores.com will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. Although we track the total number of visitors to each of sites in an aggregate form to allow us to update an improve our sites, personally identifiable information is not extracted in this process. Any cookie technology (where our servers deposit special codes on a visitor's computer) will only be used to track non-personal information such as type of browser, operating system, and domain names to improve our visitor's online experience.

How does Pollystores.com protect customer information?

When you place orders it is through a secure server. The secure server encrypts all information you input including your debit/ credit card number, before it is sent to us. This makes it unreadable as it travels across the Internet. Furthermore, all of the customer data we collect is protected against unauthorized access. That is how, we at Polly Stores try to give you an incredible experience while buying the best merchandise from our site.

Will Pollystores.com disclose the information it collects to outside parties?

Pollystores.com does not sell, trade, or rent your personal information to others. By using our web site, you consent to the collection and use of this information by Pollystores.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


Exchange Policy for Tshirts, Boxers, IPL Tshirts and other merchandise:

Exchange Policy:

1.All products purchased from Pollystores.com are applicable for exchange.
2.Customers can exchange their ordered Tshirts, Boxers, IPL Tshirts and other merchandise within 15 days of the order delivery.
3.All exchanges must be in unused condition with all original tags and packaging intact.
4.To schedule an exchange please drop us an email at support@pollystores.com with your order and exchange details.
5.Our team will arrange reverse pickup once we receive the details.
6.The Reverse Pick up facility is available on limited pin codes.
7.While exchanging the products which are purchased, In case the product requested for exchange are not available in stock the amount will be refunded to your account.

Refund Policy:

1.You can ask for a refund against any of your order within 15 days of its date of delivery.
2.To raise a refund request, please drop us an email at support@pollystores.com along with your order and return details.
3.All refunds will be credited within 48hrs after the product is received at our Warehouse.

Cancellations Policy:

1.To cancel any order, please contact our Customer Care at support@pollystores.com to cancel the order and refund your payment. The refund amount will be refunded to your account with pollystores(Wallet) in 48hrs after cancellation.
2.If the order is shipped already, unfortunately we wouldn’t be able to cancel it. However, you can politely refuse to accept the shipment and let us know about it. If you have accepted the shipment, no worries, you can return the product and exchange it for something else.

In case you desire any changes or edits in your order, please write to us at support@pollystores.com . Our Customer Care representatives will help you out with customized solutions wherever possible .