PRIVACY POLICY

Welcome to the PollyStores website!


credit_card Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. The information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information or other details to help you with your experience.
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site. Provide us with feedback on our products or services
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
  1. • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  2. • To improve our website in order to better serve you.
  3. • To allow us to better service you in responding to your customer service requests.
  4. • To quickly process your transactions.
  5. • To ask for ratings and reviews of services or products
We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Third-party disclosure We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

help Returns & Exchange

We at PollyStores strive to give you a quality product of your choice. However if you are not happy with the order that you have received for any reason, you can mail us at support@PollyStores.com
If you are unhappy with the product that you have received, you can send it back to us within 15 days of the delivery via any cost effective courier or registered post. We will issue credit in your PollyStores Wallet for the value of the products plus an additional Rs. 50 to compensate for the amount spent by you in sending the product(s) back to us. (Cash on Delivery handling charges and international shipping charges are non- refundable). Please mail us at support@PollyStores.com pr call +91 7007754190 before you return the products to us for us to be able to process your return request.
You can send them to the following address:- POLLY FASHION, 778/1, Dildar Nagar , Sheerwood College Gate-3 Jhansi ( Uttar Pradesh) - 284003 Ph. - 7007754190 Items will have to be unused and returned in their original packaging within 15 days of delivery.
Mobile Covers, Coffee Mugs, T shirts that are manufactured on-demand and made especially for you once you place an order, and hence, we cannot accept Returns or Exchanges for these products. In case of any sort of manufacturing defect, you can mail us at support@PollyStores.com and we’ll help you out.
All orders that come in on a normal working day between Monday to Saturday before 11:00 AM are shipped out on the same day. Orders that come in after 10:00 AM, Sundays or Public holidays are shipped out on the next working day. If you want to cancel your order, please send us a mail at support@PollyStores.com latest by 12:00 PM and we will guide you through the process.
Yes, we can refund your Prepaid payment on request in case you have requested to cancel your order through the previously mentioned procedure. Refunds will be processed through the same mode of payment within 10 working days. If you have any further questions about the return/exchange policy then please contact us at support@PollyStores.com